999bee Privacy Policy

We collect various types of information to register accounts and provide services on 999bee. A detailed explanation is provided below:

1.1 Information You Provide Directly

Information you provide yourself when you register on our platform or use any of our services:

• Full name and date of birth (for age verification — for players aged 21+ only)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information — bKash, Nagad, Rocket, Upay, or bank account details
• National ID card or passport number (when identity verification is required)
• Any customer support messages or complaints you submit

1.2 Automatically Collected Information

When you use 999bee, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Login time and session activity
• Gameplay history and betting activity
• Deposit and withdrawal transaction history
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we work with third parties, such as payment processors (bKash, Nagad, Rocket, Upay), who may share limited information with us to verify and complete transactions. This information is used only for the purpose of providing services.

999bee uses your information only for legitimate and necessary purposes. We will never use your information for irrelevant or inappropriate purposes. The main reasons for using your information are:

2.1 Account and Service Management

• Creating, verifying, and managing your account
• Age verification for 21+ and identity confirmation
• Processing deposit and withdrawal transactions
• Awarding bonuses and rewards (such as a 100% welcome bonus up to ৳20,000)
• Managing the VIP program and providing cashback
• Providing customer support

2.2 Security and Fraud Prevention

• Detecting suspicious transactions and fraud
• Ensuring account security
• Preventing unauthorized access
• Complying with anti-money laundering (AML) policies

2.3 Service Improvement

• Improving the game and platform experience
• Identifying and resolving technical issues
• Customizing services according to user preferences

2.4 Communication

• Sending important account-related notifications
• Informing you about promotional offers and bonuses (based on your consent)
• Support-related communication

999bee does not sell or rent your personal information to third parties. However, limited information may be shared in the specific circumstances listed below:

3.1 Service Providers

We work with trusted third-party service providers who perform specific functions on our behalf, such as:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners
• Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe)
• IT infrastructure and cloud server providers
• Identity and age verification services

All such providers are contractually bound to keep your information confidential and to use it only for the specified purpose.

3.2 Legal Obligations

In the event of a court order, legal process, or lawful request from a government authority, we may be required to disclose relevant information. This is part of our legal responsibility and we will maintain as much transparency as possible in this regard.

3.3 Business Changes

If in the future there is a change of ownership or corporate restructuring of 999bee, your information may be transferred to the successor entity in accordance with this policy. You will be informed in advance in such a case.

999bee uses cookies and similar technologies to ensure the smooth operation of its platform and to improve the user experience.

4.1 Types of Cookies

• Essential cookies: These are essential for the core functionality of the platform. They are required to maintain login sessions and ensure security.
• Functional cookies: These remember your preferences and settings so you do not have to set them up again on your next visit.
• Analytics cookies: These help us understand which features are used the most and where improvements can be made.

4.2 Managing Cookies

You can control or delete cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some important platform features from working properly.

999bee retains your information only for as long as necessary. We follow the policies below when determining how long to retain information:

• All information is retained while your account is active.
• Even after an account is closed, certain information may be retained for a specified period to fulfill legal obligations.
• Transaction and financial records are retained for as long as required in line with financial regulations.
• Once the specified period has passed, information is securely deleted or anonymized.
• If you withdraw your marketing consent, information used for promotional communications will be removed immediately.

You have a number of important rights over your personal information. 999bee respects these rights and you can exercise them at any time:

7.1 Right to Access

You may request to know what information we hold about you. We will provide you with a complete summary within a reasonable time.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or via the support team.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Restrict Processing

In some cases you may request that the processing of your information be restricted, particularly if there is a dispute about the accuracy of the information.

7.5 Right to Withdraw Marketing Consent

You may withdraw your consent to receive promotional emails or messages at any time. Contact the support team at: [email protected]

To exercise any of the above rights or for any questions regarding your information, contact our 24/7 live chat support or email [email protected].

999bee strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors or provide them with services.

Age verification is mandatory during the registration process. If we become aware that a minor has opened an account, that account will be closed immediately and all related information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

999bee may update this Privacy Policy from time to time. The policy may be revised due to significant changes in services, changes in legal obligations, or technological improvements.

If there are significant changes to the policy, we will send a notice to your registered email address or display a clear notice on the platform. Continued use of the service after changes have been made will be considered acceptance of the new policy.

The current version of this policy will always be available at 999bee.cam/privacy-policy. Please note the "Last updated" date at the top of the page.